Support

Computer Technology Support | Security Risk Management

At Bureau 24 we understand the critical reliance of your business on your technology investment. Every minute of computer downtime negatively impacts your bottom line. Bureau 24 offers several levels of computer tech support services inorder to keep your computer technology at peak performance. With our computer tech support services you will never be left holding the bag.

With a progressive approach, Bureau 24. has excelled in promoting reliable, up-front communication between technician and client. This strong working relationship philosophy is integrated throughout all services provided by Bureau 24, from client consultations, to service, installation and billing. Bureau 24 stresses the importance of regular preventative maintenance for their clients to help prevent costly technology down-time. We are recognized as the IT department for small business, and are known for providing high-value services at affordable prices.

Bureau 24 currently provides 24/7 on-site computer information technology design, installation and support, data wiring/cabling, communication services, tech support and more to our clients. Bureau 24 has a stringent year-long training program unique to the information technology industry, and employs a talented technical staff.

We want the name Bureau 24 to be considered in your mind, as your very own IT department. We have focused on you, listening and documenting issues and challenges, and finally meeting those challenges with products, services, and resources unmatched in quality and functionality.

Bureau 24 is at the forefront of companies providing comprehensive solutions to computer technology issues. Our staff is filled with professionals across a wide range of disciplines. This approach allows us to provide solutions to you that are innovative, cost effective and complete the project right. Call us at 493-7102 for a free consultation on any of the following programs.

Security Risk Management

Bureau 24 uses a 4 step process to protect you, your networks, data and computers.

  • Assessing Risk. This phase combines aspects of both quantitative and qualitative risk assessment methodologies. A qualitative approach is used to quickly triage the entire list of security risks. The most serious risks identified are then examined in more detail using a quantitative approach. The result is a relatively short list of the most important risks that have been examined in detail.
  • Conducting Decision Support. The list created during the risk assessment phase is used during the decision support phase to propose and evaluate potential control solutions, and the best ones for mitigating the top risks are then recommended to the organization’s Security Steering Committee.
  • Implementing Controls. During this third phase, the mitigation owners actually put control solutions in place.
  • Measuring Program Effectiveness. The fourth phase is used to verify that the controls are actually providing the expected degree of protection, and to watch for changes in the environment, such as new business applications or attack tools that might change the organization’s risk profile. Additionally, current controls should be reevaluated for newer, similar controls that are more effective because of changes in technology and other advancements in security protection.

Network Design and Implementation

The design of a network’s infrastructure, the integration of new technology and the advancement of an existing infrastructure require knowledge and experience. Our network solutions allow for scalability and flexibility. Bureau 24 can provide end to end networks using the latest technology including Itanium servers, Blade servers, Cisco, Symantic and Microsoft solutions along with APC InfraStruXure for maximum scalability, reliability and cost effectiveness.

Bureau 24 leads the way when it comes to implementing sophisticated Lan/Wan networks or wireless networks allowing employees to access critical applications remotely.